General terms and conditions for online sales
1.1. These general terms and conditions apply to all orders placed by customers via the website or online store of Medizinalpflanzen GmbH (hereinafter referred to as Hundeshop-Achille), in 5305 Unterendingen.
1.2. With the confirmed order, these general terms and conditions are deemed to be accepted by the customer.
2.1 The presentation of the products in the online shop does not represent a legally binding offer, but rather an opportunity to order.
2.2 By clicking the (Order) button, the customer places a binding order for all products listed on the order page.
2.3 Immediately after receiving the order, Hundeshop-Achille confirms the order by email.
3.1 The prices stated on the product page include VAT and are in Swiss francs (CHF).
3.2 The provider reserves the right to change the prices at any time. The prices published on the website on the order date apply to customers.
3.3 The shipping costs are Fr. 15.00 for an order value between Fr. 50.00 – Fr. 499.00. – Fr. 499.00. Delivery is free from CHF 500.00.
4.1 Deliveries are made exclusively to addresses in Switzerland and the Principality of Lichtenstein using the Swiss Post or a forwarding company. You can also pick up the products directly from us.
4.2 The delivery costs will be recorded separately on the customer’s invoice.
4.3 Delivery will only take place when the order is complete. Deliveries are usually dispatched within 1-5 days.
4.4 The risk passes to the buyer as soon as the shipment has been handed over to the Swiss Post or shipping company for shipping. If shipping is delayed or becomes impossible through no fault of Hundeshop-Achille, the risk passes to the buyer upon notification of readiness for shipping. For goods picked up on site, the risk is transferred to the buyer upon collection.
5.1 For customers in Switzerland, payment is made upon collection cash, Twint or PayPal.
5.2 Upon delivery, the customer’s payment is made via Twint or PayPal.
6. Warranty and liability
6.1 Hundeshop-Achille guarantees that the goods correspond to the guaranteed properties, have no defects that affect their value or suitability for the intended use, and correspond to the specifications.
6.2. In the event of complaints, the customer must immediately inspect the goods for defects and quality. If defects are visible, you must forward them to the following email address hc.ellihca-pohsednuh@ofni within 24 hours for complaint using product photos, purchase date and invoice.
6.3 Hundeshop-Achille assumes no responsibility for improperly fed dogs. It is the customer’s responsibility to find out about a species-appropriate diet for their dog.
6.4 Claims for damages due to impossibility of performance, breach of contract, negligence in concluding the contract and unlawful acts is excluded both against Hundeshop-Achille and against its vicarious agents or assistants, unless there is intentional or grossly negligent action. Liability for indirect damages, consequential damages, lost profits, financial losses, damages due to business interruption, loss of data, loss of interest and damages resulting from third-party claims against the contractor are in any case excluded.
6.5 Claims for damages due to errors in illustrations, prices and texts or due to late or non-delivery are excluded. The colors of the products shown in the online shop may differ slightly from the actual product color, depending on the resolution of the screen. We assume no liability for deviations.
All personal information will be handled confidentially. The legal provisions are decisive here. The data required for business transactions will be saved. Furthermore, address and order data will only be used for our own marketing purposes. The customer can object to this use at any time by notifying Hundeshop-Achille.
The contractual relationships between the customer and Hundeshop-Achille are subject to Swiss law, excluding the United Nations Convention on the International Sale of Goods of April 11, 1980. The ordinary court at the registered office of Hundeshop-Achille is responsible for disputes arising from these contractual relationships.
If parts of these general terms and conditions are invalid, this will not affect the validity of the remaining provisions. Instead of the ineffective provisions, the relevant legal provisions come into force.
03.04.2024
